Privacy and Personal Information Protection Policy

We take the protection of your personal information (“information,” “data,” “details”) very seriously when you use our services and our site.

The purpose of this Privacy Policy (“Policy”) is to inform you about our privacy practices, the types of personal information we may collect, and how we use, disclose, store, and secure it.

Data collected

In this Policy, “personal information” refers to any information, used alone or in combination with other information, that could be used to identify, contact, or locate you.

When you visit zoneinnovationminiere.com, certain information is automatically collected via Google Analytics:

  • IP address
  • Location, age, gender
  • Hardware and software details
  • Content viewed by the user on our site
  • Links clicked on by the user when visiting the site

Other information is also collected non-automatically via contact forms. This includes the following data:

  • First name, last name
  • Email
  • Phone number

It is important to note that your financial information, such as your bank details or credit card information, is not collected, processed, or stored by Zone Innovation Minière. For more information on the collection, processing, or storage of this information, please refer to our partners’ terms and conditions and policies.

Use of Data

We only collect data that helps us achieve the purpose stated in this Policy. We will not collect additional data without first informing you.

We use this data for the following purposes, among others:

  • To fulfill contracts
  • To send promotional offers and targeted communications via our newsletter
  • To perform statistical analyses to improve the site
  • To follow up with you
  • As part of a data security protocol

Security measures

The personal information we collect is stored in a secure and controlled environment. Our employees are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL/TLS protocol
  • SET protocol
  • Access management — authorized personnel
  • Access management — data subjects
  • Two-factor authentication
  • Network monitoring software
  • Computer backup
  • Username/password
  • Password management software
  • Firewall

International transfer of collected data

User data may be accessed, processed, or collected in the following countries: Canada and, with regard to our website, any country where the user is located.

Duration of data use

We store personal data for an unlimited period of time. You can contact us if you wish to change, delete, or anonymize your personal data.

Security incident management

In the event of a leak of your personal data, we will keep you informed and report the incident to the Commission d’accès à l’information du Québec (Quebec Information Access Commission), in accordance with Bill 25.

Rights of access, opposition, and withdrawal

If you are a resident of Quebec, in accordance with Bill 25, you have specific rights regarding your personal data:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to data portability

You have the right to oppose the use of your data and to withdraw it. You can also view or modify it. To exercise these rights, contact our personal data protection officer:

Jean Severin Bouda, Personal Data Protection Officer

94, Ave. du Lac, suite 10
Rouyn-Noranda (QC) J9X 4N4
819 609-9104

You can visit our site without revealing your identity. However, certain features require the collection of personal data. You always have the choice not to provide this information.

Bill 25 specifies that persons under the age of 14 are considered minors for the purposes of data collection. Their personal information may not be collected without the consent of the holder of parental authority or guardian, except where such collection is clearly in the minor’s best interests.

External Links

This Policy applies to our site. However, we would like to specify that the obligations described in this Policy do not cover third-party websites, which have their own privacy policies over which we have no control.

Legislation

Zoneinnovationminiere.com strictly complies with Quebec’s Bill 25 on the protection of personal data. We are committed to complying with the legislative provisions set out in Canadian law. We undertake not to sell or share your data with third parties unless required by law or in the event of legal proceedings.

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Last update : January 26th 2024